Guide
Use of Rental Car
1. Payment
Please pay at the pick-up location on the scheduled use date.
- Credit Cards
- Major credit cards are accepted. If you are using our company for the first time, we ask you to make the payment by credit card, in principle.
- Cash
- Japanese yen. We ask customers who use our company for the first time to provide either of the following.
If neither can be provided, we will be unable to provide a car.
A. Credit card validity dates
B. Passport
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2. Items necessary at the time of collection
- ① Driver's license
- International Driving Permit (or driver’s license of your country if your country/region falls under a relevant country/region and its official Japanese translation)
- ② Passport
- If you show an International Driving Permit or foreign driver's license. If you pay by cash.
- ③ Credit card / Cash
3. How to Calculate the Rate
①Hourly Rates+②Insurance coverage extras+
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- Please return the car by filling the fuel tank fully.
If the car is not returned with a full tank, we will calculate the refueling fee according to the actual distance traveled.
Insurance and security service
1. Insurance and accident compensation
Cars are covered by the following compensation.
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- For personal damage
- Unlimited
- For property damage
- Unlimited (deductible: ¥50,000)
- Vehicle damage
- Unlimited (deductible: ¥100,000)
- Personal bodily damage
- ¥30,000,000 (per person)
2. Insurance coverage extras
All vehicles are covered by major insurance for unlimited personal and property damage compensation. In the event of an accident, however, you must pay up to about ¥250,000 even if the vehicle is covered by the insurance. If you subscribe to the waiver disclaimer system in advance, your burden will be reduced to zero yen at the maximum.
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- Exemption of property damage ¥50,000
- Exemption of vehicle damage ¥50,000 - ¥100,000
- NOC (Non Operation Charge)
¥20,000 - ¥100,000
3. Free roadside support services
If you purchase the Safety Pack beforehand, you can receive free roadside support services. 24-hour assistance is available for such problems as running out of gasoline, stranded vehicle or locking yourself out.
Modification of Reservations, Terms of Use
1. Modification
Please complete the procedures on the following page not later than 24hours before collection.
2. Cancellation
Please complete the procedures on the following page. You must pay the cancellation charge at least 14 days before the date of use. Please bear transfer charges.
Cancellation charge (except camping cars)
- Up to 7 days before the date of use
- No cancellation charge
- From 3 days to 6 days before the scheduled date
- 20% of basic usage rate
- From 1 day to 2 days before the scheduled date
- 30% of basic usage rate
- On the scheduled pick-up day (or if the visit time passes)
- 50% of basic usage rate
Please check the following in the case of cancellation of a camping car.
3. Terms of Use
Your agreement to the following Terms is required when using a rental car.